A Brave New World for Global Banking
Financial institutions are facing unique market forces – changing customer behavior, digitization, slow growth and relatively low interest rates, and new regulation. Some institutions are maintaining or improving profitability, while others are failing to adapt. What does it take to win?
To counter the headwinds now gathering force, most banks will need to embark on a transformation that exceeds previous efforts, centered on the themes of resilience, reorientation and renewal. First, they must ensure viability by protecting not only their balance sheets and financial resources, but also their customer franchises and regulatory position. Next, they must reorient the business model to the customer and the new digital environment, setting up the bank as a platform for data and digital analytics and processes, and energetically linking up with Fintechs, platform providers, and each other to share costs. Finally, they must move beyond traditional restructuring and renew their institutions via new technological capabilities as well as organizational structures.
Specifically, we have been involved in:
- Market Mapping and Segmentation
- Business Process Redesign
- Customer Journey
- Client Transaction Analytics
- Digital Payments
- Regulatory Change Impact
- IT Transformation Strategy
- Digital Capabilities Mapping
- Core Banking System Evaluation, Selection and Implementation
- Core Banking System Modernization
- Regulators Request for Information
- Cost Reduction Initiatives
- M&A Project Management
- Risk Management and RCSA
